Covid Helpline and relief efforts of civil society organizations recognised by Telangana Government

Dr.Rukmini Rao of Centre for World Solidarity and Gramya Resource Centre receives award for Covid-19 relief work

In both the first and second wave of COVID-19, AID extended immediate relief through our grassroots partners with longstanding connections with communities in greatest need. Some of these efforts received recognition from the Government of Telangana in a ceremony on November 8th, “Honouring Hyderabad’s Covid-19 Bravehearts.”

Dr.Rukmini Rao of Centre for World Solidarity and Gramya Resource Centre for Women received an award for Covid-19 relief and awareness efforts and work with Covid patients in Nalgonda district. The Covid Helpline run by civil society organizations including some of our partners and associates in Telangana and Andhra Pradesh also received an award, which was received by Kirankumar Vissa and Sreeharsha Thanneru.

With their extensive volunteer network and grassroots resource base these organizations were able to multiply and maximize the impact of the support AID provided during the time of crisis.

Sree Harsha Thanneru and Kiran Kumar Vissa receive award from Telangana Government for services through Covid Helpline

The civil society Covid Helpline built upon the experience of the groups in running the Kisan Mitra helpline for farmers, and played a major role in helping the stranded migrant workers during the lockdown by providing rations, shelter and arrangements for return travel to their home states. The Helpline also provided support for Covid-affected patients during the second wave including teleconsultation with pro bono doctors.

Through the Helpline effort in Telangana, essential Food supplies were supported to around 25,000+ Migrant workers from various states working in Telangana. Around 3700 cases of migrant workers were serviced through the helpline, each case typically involving several migrant workers and their families. Around 5710 migrant workers including 810 brick kiln workers were provided Transport Support to return to their native states using different modes of Transport including Train (220 groups), Truck & other modes (110 groups), Private bus(58 groups), Govt bus (12 groups) etc. In Andhra Pradesh, the helpline registered 2445 cases from Andhra Pradesh from April 1st till May 11th 2020. The number of persons covered in these calls, as per the numbers reported by the callers was around 31000 persons. Support constituted Amount transfer to nearest Kirana shops to buy basic grocieries, Direct ration support, Travel Support, Support with registration in Spandana Portal for transport and more.

During the second wave, AID’s partners in A.P. and Telangana collectively reached out to 400+ villages for Covid-19 Awareness, Support to Asha workers, Scanning for covid symptoms, and identifying serious patients and making sure they are treated and more. Around 700 patients were provided medical counselling. 2000 Thermal scanners, 2000 Oxymeters were provided to Village Level Asha workers and Primary Health Centres, and 50 Oxygen Concentrators to District hospitals in A.P. & Telangana.

Read Helpline for Stranded Workers in Andhra Pradesh: 9985833725

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